We support services through a consistent and standardized IT Service Management practice. Our ITIL aligned service management organization supports all IT services helping our customers align the service delivery to their expectations. We extend our expertise in IT Service Management by helping you create an ITSM environment that is able to grow, evolve, and tame the chaos of the IT services environment. We offer storage management, server management, network management, exchange management, database management as part of our datacenter infrastructure offerings and OS Upgrades to windows 7/8, Office 2013/Exchange /Lync /SharePoint/ office 365, desktop monitoring, antivirus, backup and recovery, two factor authentication, mobile devise management, helpdesk and reporting services as part of our end user management offerings. Our advisory and consultancy services include
We build a robust and secure hybrid cloud-computing environment by making use of best-in-class technologies and standard processes
We offer Vulnerability Assessment and Penetration Testing (VAPT), IS assessment, and security audit services to assess risks and remove threats
We offer network assessment services and unified communication services to enhance the capabilities of your network
Managed End User
We offer Windows 10 migration services, centralized patching and Office 365 services to provide your end users with ease of use an accessibility
Our offering includes our self-service tools, optimization facilities and automation tools. We offer automation tools that can be the first line virtual agent for 24x7x365 live virtual agent/human blend who will host your cognitive service desk to converse with your end users and resolve L1 calls or escalate them to L2. It can also be the part of your IT operations workforce that can help handle incidents and services requests to ensure overall health of your IT operations. Our automation tool can handle thousands of requests at a time without risk or error thereby enhancing your organization’s productivity.
Managed Data Center
We offer high quality DC migration, consolidation, virtualization and storage virtualization services
We offer high quality rebadging services for outsourced projects
Datacenter Consolidation and Optimization
Incorporating years of best practice and experience, we provide Solution design architecture that meets your business requirements utilizing latest technology and wide range of resources. We offer various types of Consolidation services including server consolidation through virtualization, database consolidation, Network / Fabric consolidation through I/O Virtualization (a.k.a. Datacenter Fabric / Software Defined Networking), Optimal Datacenter Resource utilization
End-User Computing – VDI / HDI
End-User computing combines the benefits of virtualization in client computing and while securing data by bringing the control back to the Datacenter. The centralized management of the End-User environment is a major business driver to adopt VDI solutions.
Data Lifecycle Management
Smart data storage solutions at various stages of lifecycle that focus on primary storage for enterprises, continuous data protection (CDP) for instant recovery, data protection for critical data recovery needs through backup software, archiving solutions and disk-to-disk devices for faster and reliable backups with de-duplication
Disaster Recovery Solutions
Our DR Solutions for enterprises include a comprehensive infrastructure of servers, storage, networking, management software and the necessary hardware. A carefully selected infrastructure can help provide high availability, data protection and security, network security, and offsite disaster recovery
Network Assessment, Design, Build & Testing Services
Using the latest in diagnostic equipment, we examine a client’s network and pinpoint bottlenecks or potential bandwidth issues, and summarize their overall network performance in a Network Health Assessment report. We design a customized solution applying technologies such as virtualization and unified communications while integrating your existing system wherever possible to deliver services that are both secure and affordable
We provide the industry’s leading switching and routing solutions that cater to high-performance connectivity in virtual and physical network environments, virtualized switching and routing solution that address new generation Datacenter network needs, Enterprise Integrated Modular Switches and Routers that provide High availability, reliability, scalability and security features enabling fast ROI enable clients to compete in a connected world of seamless communication and help reduce costs, increase productivity, deliver a competitive advantage and enhance customer service
IP Telephony & Unified Communications
Our network and security team provides customized, fine-tuned, secure IP telephony and help you unite your organization’s many locations and employees into a single converged network. IP also offers cost savings by combining voice and data on one network that can be centrally maintained and by eliminating tolls for calls between locations.
As a part of our enterprise strategy solutions, we manage investment decisions by providing financial oversight; Manage enterprise portfolio and enable risk/value based decisions; Manage in-flight projects, programs, costs, staff resources and manage shared services, application modules, standards, design-time and run-time policies. In short we help you integrate and unify the activities that manage investment prioritization and project execution within the organization.
Specifics in strategy solutions include
- Enterprise Project & portfolio management(PPM)
- Demand and Portfolio management
- Project, program and cost management
Application Performance Management
EES uses application performance tools to identify opportunities – such as instability of the critical applications – to help optimize application availability and performance while improving efficiency. Additionally, our solution will be able to deploy dashboards that brings together real-time service health, business impact, incidents, and historical performance data in a single solution.
Our solution covers the following
- End-user experience monitoring
- Application topology, discovery and visualization
- User-defined transaction profiling
- IT operations analytics
End User Analytics
A monitoring solution that has a unique capacity to map, register and analyze in real time in a permanent way all connections and execution from desktop to backend infrastructure components.
Application Lifecycle Management
Emitac uses applications lifecycle management tools to provide a powerful, single repository for your application teams to plan, build, and accelerate delivery of reliable applications that drive innovation and enhance customer satisfaction while also providing your teams with visibility across all enterprise projects and the complete application lifecycle.
IT Service Management
Our IT design and solutions team use proven methodology to resolve and help you cope up with critical business issues. We align your business with IT, identify key business drivers and enable them with IT services. Our offerings include:
- IT Service Management
- Configuration Management
- IT Process Design
IT End to End Infrastructure Management
Emitac uses operations bridge tools to provide the ability to sense, analyze and adapt to manage IT services. With advanced event correlation, log intelligence, predictive analytics and automation you can remediate issues across all your technologies to prioritize business targets.Advantages of Working with Us:
- Year on Year Benefit: Managed Services solution will bring in higher productivity and lower costs year on year through the proposed solution. You can clearly see a reduction of 20-40% of the cost y-o-y
- Right synergy benefits the client: Emitac’s strong local presence as a System Integrator, with its 24X7X365 NOC and DC and its partner’s strong multi-industry domain expertise brings in best practices to benefit the clients.
- Faster Decision Making: Quick processes within the hierarchy at EES makes decision making and approvals quick
- Diverse Team brings in Knowledge: EES diverse pool of talented IT experts brings with them vast knowledge and experience that benefits the clients
- Flexibility and Innovation: We believe in improving services, reducing total cost of ownership and increase ROI through Flexibility and innovation. That’s the main ingredient in our success.
- End to End Value Chain: Key player in the entire IT service chain – Digital Transformation, consulting to implementation & support – entire IT lifecycle support
- People, Process & Technology: Certified resources pool, across various domains, coupled with investments in infrastructure, process excellence and technology partnerships - to ensure best-in-class solutions & services
- Investing in Strategic Partnership: We are a team that is passionate about providing innovative solutions.
- Operational Model: Truly integrated, comprehensive, innovative solutions from multiple sources across the IT supply chain that can add value to the client – One Stop Partner